Microsoft 365 Administration
User administration, licensing coordination, tenant settings and day-to-day Microsoft 365 management.
Microsoft 365 & Cloud
Cloud services are only useful when users can depend on them.
Paradigm supports Microsoft 365, identity, email and collaboration as part of the same managed environment as endpoints, networks and security. That gives users one support path and gives IT clearer ownership of access, configuration and day-to-day administration.
Texas roots. Multi-state reach.Based in Texas with offices in Amarillo and Dalhart, serving organizations across Texas, Oklahoma, New Mexico, Kansas, Colorado, Arkansas, Louisiana, and California.
What Paradigm Manages
Practical ownership across the environment.
Microsoft 365 support and administration including identity, email, Teams, OneDrive, collaboration, user access and cloud-service management for business.
Identity & Access
Account lifecycle, authentication, access controls and coordination across cloud and on-premises identity.
Email & Outlook Support
Mail access, client issues, user configuration and coordination of email-security controls.
Teams & Collaboration
Support for Teams, OneDrive, SharePoint and everyday collaboration workflows.
Cloud Security
Identity, MFA, access and security settings coordinated with the broader cybersecurity program.
User Lifecycle
Onboarding, changes and offboarding handled with repeatable account and access processes.
How We Fit
Managed or co-managed. The responsibility is clear.
Paradigm can own the function end to end or take a defined part of the workload from an internal IT team.
Common Questions
What businesses usually want to know.
Do you manage Microsoft 365?
Yes. Paradigm can manage Microsoft 365 administration and user support as part of managed or co-managed IT.
Can you support hybrid Active Directory and cloud identity?
Yes. Paradigm supports environments that combine on-premises directory services and cloud identity.
Do you support Google Workspace too?
Paradigm supports organizations using Google Workspace as well; the engagement is scoped around the tools the customer actually uses.
Can you help with Microsoft 365 security?
Yes. Identity, MFA, email security and tenant security settings can be coordinated with the broader cybersecurity service.
Related services
Need this handled — or need more capacity?
Tell us what is creating pressure today. We can scope a complete managed service or add focused support to the IT team you already have.